Legal centre
Clear terms,
openly published.
Everything that governs how GovFin (Pty) Ltd sells, delivers and protects its services — in one place. Several documents remain subject to qualified South African legal review before launch.
Commercial
Buying & delivery.
- Terms & conditions — the agreement that applies when you use GovFin. Download active-version PDF
- Refund & cancellation policy — cancelling a request and how refunds work. Download active-version PDF
- Delivery & fulfilment policy — how and when services and reports are delivered.
- Payment terms — currency, pricing, VAT and card-payment handling.
- Export & service restrictions — where GovFin services are available.
- Commercial terms (summary) — combined commercial disclosures.
Privacy & information
Your information.
- Privacy policy — how GovFin collects, uses and protects information. Download active-version PDF
- Data rights & requests — access, correction, objection, deletion, disputes.
- Cookie policy — how cookies are used on this website.
- PAIA manual — access to information under PAIA.
- Candidate privacy notice — information used for candidate verification.
- Consent and authority policy — how verification authority is recorded.
- Data retention policy — record-class retention and disposal.
- Dispute and correction policy — attributable review of material differences.
- Acceptable use policy — rules protecting people, sources and systems.
- Subprocessors — approved providers involved in protected processing.
- Information Regulator context — POPIA and PAIA oversight, not a verification source.
A question about our terms?