Trust Centre

How GovFin earns
your confidence.

Verification only works when the handling behind it is careful and accountable. This page explains our approach in plain language and states honestly where each control stands today.

Status key

We label maturity, not marketing.

Every item below carries one of these states so nothing is implied to be further along than it is.

Implemented

Live in the current platform.

In progress

Actively being built or hardened.

Planned

Committed on the roadmap, not yet started.

Under legal review

Drafted, pending qualified South African review.

Controls

What we do with your information.

S

Implemented

Secure document handling

Supporting documents are stored outside the public web directory with opaque filenames, integrity hashing and authorised-only download.

A

Implemented

Access control

Client users see only their organisation's requests; staff and auditor roles are separated with negative tests.

T

Implemented

Transport security

Security headers, HSTS on secure requests, framing denial and content-type protections are applied.

L

In progress

Audit logging

Material workflow and document actions are recorded; tamper-evident chaining and broader coverage are being extended.

M

In progress

Malware scanning & promotion

An integrated scan-then-promote pipeline is being built; real documents are not processed until it is operational.

C

Under legal review

Consent & privacy notices

Versioned consent records and candidate notices are being drafted for qualified South African legal review.

IR

Regulatory framework

Information Regulator South Africa

Understand the POPIA and PAIA oversight context. The Regulator is not presented as a verification source or GovFin partner.

Read regulatory guidance →

Responsible use

People stay in the process.

Automation helps us work consistently; it does not replace judgement.

  • Material findings are reviewed by a person before a result is released.
  • A flagged item is never treated as an automatic decision about a candidate.
  • Candidates can seek access to, and correction of, information held about them.
  • Reports are released under authorisation, not left implicitly approved.

Questions about our controls?

Ask the GovFin team directly.

We would rather answer a specific question than publish a vague assurance.

Contact GovFin